The app can be found in the AppStore for iOS.Download and install TeamViewer on Windows, macOS, Linux, Android, or iOS to connect to the device.Connect to iOS for remote supportCompared to connections to other operating systems like Android, iOS doesn’t allow remotely controlling the device.Therefore, when connecting to and iOS device, TeamViewer is providing a solution to make support easier for these devices as it provides the ability to see the screen of the iOS device live and be thus able to better guide users on solving issues in their device themselves.Please follow these steps to use iOS screen sharing for remote support.On the iOS deviceFollow the instructions on the initial setupOpen up your iOS settingsGo to Control Center > Customize ControlĪdd Screen Recording to be displayed in the Control Center Therefore, you’ll need to do some preparations before you can connect to an iOS device.The following initial steps must be done to start a screen sharing session for remote support:Download and install the TeamViewer QuickSupport app for iOS on the iPhone or iPad you want to connect to. This is possible with Windows, macOS, Linux, Android, or iOS devices.Basic setupMake sure, every device is set up correctly in order to use the screen sharing functionality for iOS devices. GeneralThis article applies to iOS users in all licenses.Since the release of the TeamViewer QuickSupport app for iOS 11, it is generally possible to share your iOS screen via TeamViewer. The screen sharing allows supporters to provide the best possible support for iPhone and iPad users as they can see exactly what’s happening on the device screen and can guide users better on solving issues on their devices.Since the launch of TeamViewer 14 and iOS 12, the screen sharing solution has become even better as you can start the broadcasting with one tap inside the QuickSupport app.RequirementsTo be able to use this feature, you must meet the following requirements:The iOS device (iPhone or iPad) requires iOS 12 or newer to be installed.Make sure, that the latest updates are installed for the TeamViewer QuickSupport app on the iOS device.You have TeamViewer 14 or higher installed on the device you want to connect with.
Share the screen on your iPad/iPhone - TeamViewer Support
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